Travelling This Holiday Season? You’re Covered!

November 29, 2024

Whether you’re going to another province or another country, your STF Members’ Health Plan includes coverage for you and your family for medical emergencies. Your GSC card includes a travel assistance number to make accessing your health insurance easy, as does the GreenShield+ app. Services are available 24 hours a day, seven days a week.

What to do if you have a medical emergency while travelling:

  • Call GreenShield within 48 hours of the commencement of treatment.
  • Quote your GSC ID Number and explain your emergency.
  • Have your provincial health card number available.
  • A multilingual assistance specialist will advise you on where to access the appropriate care.
  • Upon admission to a hospital or when consulting a legally qualified physician or surgeon, GSC Travel Assistance will guarantee to the provider that you have the required health insurance coverage.
  • GSC Travel Assistance will follow up to ensure you’re receiving the best available medical treatment.
  • Be sure to keep all your proofs of payment and submit your claim as soon as possible after the date of services.

Please read the Travel Coverage section of the Health Benefits Information booklet for details.